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10 Key Surgical Strike Actions to Improve Business Process Performance

eBook - 2004
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Book News
Cross (Corporate Renaissance, Inc.) builds on concepts from business process techniques such as TQM and Six Sigma in presenting ten business performance improvement techniques he believes are low-cost and low risk. Examples include the elimination of bad customers and products, managing fluctuations in work volume, and streamlining the workflow. Annotation (c) Book News, Inc., Portland, OR (booknews.com)

Publisher: New York : American Management Association, c2004
ISBN: 9780814427392
Characteristics: 1 online resource (ix, 274 p.) : ill


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