Creative Solutions for Working With Difficult PeopleUnknown - 1997
Difficult people are inevitable in the workplace, but the problems associated with working with them, including decreased productivity and low morale, don't have to be. This session examines some of the reasons why people can be difficult to work with. Participants then learn four skills for coping with difficult people and how to take responsibility for solving their interpersonal problems now and in the future.
Publisher: Duluth, MN : Whole Person Associates : Toronto, Ont. : Kinetic Video [distributor], c1997
Characteristics: 1 videodisc (20:48 min.) : sd., col. ; 4 3/4 in. (DVD) + 1 guide (12 p. ; 22 cm.)
Alternative Title: Title on videodisc : Working with difficult people [videorecording (DVD)]
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