HR at Your Service

HR at Your Service

Lessons From Benchmark Service Organizations

eBook - 2012
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Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees. As it provides practical tools and guidance on building world-class HR departments, this guide aids HR leaders to plan for future client needs, conduct internal audits, and hire as well as reward customer-centric individuals. Lessons l.
Publisher: Alexandria, Va. : Society for Human Resource Management, ©2012
ISBN: 9781306032704
1306032709
9781586442781
1586442783
9781586442798
1586442791
1586442473
9781586442477
Characteristics: data file,rda
1 online resource (xi, 194 pages)
Additional Contributors: Ford, Robert C.

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